It is no longer news that taxi or ride services such as Uber, Taxify, Lyft and so on allow people to book a ride from a private driver through their smartphone application. There is however things that people should know when driving with an Uber.
About 80% of individuals use ride services in Lagos. With smartphones and unending data services, individuals can use taxi applications anywhere they are. While using this app, GPS enables smartphones signal to the closest driver available to pick up waiting passengers wherever they are. As much as the ride services are safe to use and they have become wildly popular, there have been reports of passengers being sexually assaulted by drivers in the region or by someone posing as a ride-share driver.
To ensure 100% safety when using a taxi service, Naijauto.com has some safety tips you should know when driving with an Uber. These tips are from the companies, police and travel consumer sites on what to do before, during and after the rides, also on how to stay safe when using ride-sharing apps.
1. Prepare for your trip
Before you request a ride, think about where you’re headed, whether using Uber is the best option and then check for drivers close to the location.
Putting an extra thought before requesting for an Uber positions you to be charge ahead of the journey
2. Confirm your vehicle
Users of ride services should make sure that the license plate, the driver’s photo and name match the information on their smartphone’s app. There have been reports of drivers using fake Uber and Lyft emblems and dashboard logos to perpetrate evil.
Rides can only be requested through the app, never get in a car with a driver who claims to be with Uber/Lyft and offers a ride. It is also advisable to ask the driver the name of the passenger (you) he or she is picking up before entering the car.
>>> Taking an Uber can be easy and convenient, but still get stuck in a lot of traffic, here is an interesting read on How Okada is fast becoming the next Uber in Lagos!
3. Recognize your driver
It is always good and safe if you recognize your driver. There have been several cases of people posing as drivers, but Uber, Taxify, Lyft and so on usually offer passengers, driver's details such as the driver’s name, their photo and car type. Always confirm the face of the driver before entering the ride.
4. Seat in the backseat
Solo riders are advised to sit in the backseat of the car. Sitting in the back creates a slight safety barrier between the passenger and the driver; it also gives some personal space between the driver and the passenger.
Sitting at the back seat puts you more in control to oversee the driver and directions to your destination
>>> Need help in installing the Uber app and getting on board? here is a guide on How to use Uber in Nigeria
5. Use your seatbelts
The use of seatbelts as over the years been regarded as the most effective way to save lives and reduce injuries related to car accidents.
6. Be amiable and respectful
Your uber driver is human too, and not all uber drivers are fake or evil. Be polite and respectful, don’t mess up their cars with junks as they will have other people sitting there after you.
7. Share your trip details
In the Uber mobile app, you’re able to tap “Share status” to share your driver’s name, photo, license plate and location with a friend or family member. This is good for security reasons. When you are on the road to your destination, use the “share status” in the app to provide details of your driver and the car’s plate with one of your friends, relatives or whomever you may be meeting up with.
Passengers should also make sure they are focused on the road direction or speak up if they want the driver to take their preferred route.
8. Don’t reveal too many personal details
As much as we may enjoy chatting with the driver to pass time, Naijauto.com suggests avoiding giving away too much personal information. Information like your real destination, how long you’re travelling for, where you live, or your phone number or any other contact information should be kept to yourself as you don't know who the driver is.
9. Rate your driver
A lot of riders do not see this as necessary but it is a good idea to give feedbacks on rides you take, by doing this action on drivers misconduct can be known to the company and other potential passengers that might want to book the same driver.
>>> Do you want to partner with Uber? Uber Nigeria car requirements & Uber accepted cars
Rating drivers after a Uber service helps other passengers make a better decision
10. Listen to intuition
Trust your instincts and use your best judgment when riding with Uber, taxify or any other car services. If you feel uneasy about anything, call someone and keep talking to them on the phone.
11. You can cancel your trip
It is important to learn how to cancel your trip. If you find that your safety has been compromised before your driver arrives, or while you are on the trip, you can cancel your trip or ask the driver to end the trip.
12. How to cancel your trip
There is a circular image of your driver's car and face, you tap on it to bring up more information. Press the "Cancel" button on your phone screen.
In conclusion, there is a lot of evil and crazy people in this world, be at alert and never assume danger can’t happen. We also advise when driving with an Uber to be polite and respectful.