As Nigeria battles to curb the spread of the COVID-19 pandemic across the country, Kia Motors Nigeria is playing its own part in ensuring the safety of the masses. This was recently disclosed by officials of the organization to the Press.
Kia advises its customers to make use of its digital channels and limit visits to its physical facilities this period
Kia Motors is paying close attention to the safety instructions issued by the World Health Organization (WHO) as well as the National Center for Disease Control (NCDC). Some of the measures taken include checking temperatures, regular hand washing, social distancing, use of nose mask and hand sanitization among others.
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Committed to preventing the spread of the virus in its premises, the company’s management has implemented further precautionary measures in its locations including service centers and showrooms.
The Chief Operating Officer (COO), Sanjay Tatpati, stated that some of the company’s employees had already been instructed to work from remote locations since Monday, March 23, pending when the crisis will subside. According to him, the employees reporting to the office are those holding key positions that cannot be executed remotely. He also advised members of the public who feel unwell and are displaying the outlined COVID-19 symptoms such as fever, flu or cold to isolate themselves and get medical help if the symptoms persist.
Also speaking on the development, Olawale Jimoh – Marketing Manager of the organization, said that Kia Motors had put effective customer service in place to oversee all customer needs, cutting across various platforms including phone, live chat, email, WhatsApp and social media, in a timely manner. He advised customers to take advantage of their digital channels for their inquiries in order to limit visits to their physical locations during this period. Are you thinking of buying a car from Kia this period? Check out these safety tips for buying a car in the COVID-19 pandemic.
Stay up to date with COVID-19. Watch this video by WHO:
The COVID-19 pandemic has seriously impacted on the automotive industry worldwide. Several auto events including the Geneva Motor Show have been canceled due to the COVID-19 outbreak.
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